Compliance, credentials & infrastructure behind NAATI Certified Translation
ILC is signed off by linguists holding at least one of ATA (US), NAATI (Australia), CIOL Chartered Linguist (UK), or Thailand's Ministry of Justice court-listed translator credential, plus a Lawyers Council notarial services attorney where an attestation is required — the exact stack embassies and immigration officers are trained to accept.
Bangkok headquarters and nationwide reach
Satellite branches and pickup points cover Silom, Sukhumvit, Ratchada, Ladprao, Bang Na, and Suvarnabhumi in greater Bangkok, with partner offices in Chiang Mai, Phuket, Pattaya, Rayong, Khon Kaen, and Hat Yai extending same-week service to every major regional economy.
Security, data protection, and payment terms
Physical documents remain in a locked, camera-monitored office during processing and are never left with couriers overnight. Chain-of-custody is signed at every hand-off inside the office and again at the point of return to the client or a nominated third party.
What to prepare before contacting ILC
With these five inputs a senior specialist typically returns a written quotation within one business hour on weekdays, including a firm fee, a realistic timeline, and a documents checklist tailored to the destination authority's current requirements.
Operational continuity, records retention, and audit posture
Client-facing operations run on a documented service-level policy: first response within one business hour on weekdays, formal written quotation within four business hours, and a status update at every checkpoint (translation drafted, translator certification signed, notarial jurat executed, MFA submitted, MFA collected, embassy submitted, embassy collected, courier dispatched).
For long-running institutional workflows the case number folds into the client's own matter management system by tag, so their in-house counsel or HR team can audit our timeline against their internal ticketing without a reconciliation step.
Every file opened here is assigned an internal case number that follows the matter from intake through delivery and into a seven-year retention archive on encrypted Thai infrastructure. The archive lets us reprint certified copies, reissue notarial jurats, or respond to embassy verification requests years later without asking the client to resubmit source documents.