Medical records and treatment history — what should you know about obtaining medical records and health-data protection?

The case under review is “Medical records and treatment history”, so it covers both the requirements attached to this document set and the order the steps must follow. The specifics here are document type: Records, and those decide which translation and certification level applies. The terms that frame this page are Medical · records · treatment · history. The deciding factor is the receiving body's requirement, not only the format of the Thai-side document. The most frequent cause of delay in this group is missing supporting documents on the first submission. Before starting, make sure document numbers, issue dates and issuing-office names match across the set, then keep a digital copy of every page, including seals and signatures, then plan the timeline so certification finishes before the real filing deadline. When several certification layers are required, start with the slowest one. Documents with a short validity window should be produced as close to the filing date as possible. Attach a document index to the bundle so nothing is lost during review. If the receiving body confirmed its requirements by email, keep that message with the file. If any requirement is still unclear, send a sample image to the receiving body before producing the full set. Health information is protected by National Health Act B.E. 2550 s.7 and the Personal Data Protection Act B.E. 2562. A hospital therefore releases a copy of the medical record to the patient or to a person holding the patient's written authorisation, on the hospital's own form and terms; a translator cannot request the record on the patient's behalf. Translating health documents is processing of sensitive personal data under the Personal Data Protection Act B.E. 2562, so files should travel through an agreed channel, the intended recipient should be identified, and disclosure kept to what the submission actually requires. Medical documents are issued only by the examining doctor or the treating facility. A translation provider cannot issue, amend, supplement or make any clinical judgement; its role is to render the source text in full — letterhead, hospital seal, signature block, practitioner licence number and dates included. ILC handles document work only — translation, certification of the translation, notarial signature certification and the legalisation run at the Ministry of Foreign Affairs and embassies. ILC is not a medical facility or an insurer, gives no clinical advice, and cannot guarantee any authority's decision. Cost and lead time depend on page count, the density of clinical terminology, the target language and the certification steps required, so every file is quoted before work starts. Send scans of the medical paperwork together with the written requirements from the hospital, insurer or receiving authority via LINE @NAATI, call +66 80-557-8887 or email ilc@thainotary.co.th.

ปรึกษาฟรี — LINE @NAATI · โทร 080-5578887 · อีเมล ilc@thainotary.co.th